List of FB Pages

Facebook: Cotabato Light and Power Company
Link: https://www.facebook.com/cotabatolight
 

Transactions Catered

Type of Inquiries

• Bill Inquiry
• Account Details
• Application Requirements and Process
• Application Status
• Backbilling Details
• Bill Components
• Bill Details
• Complaint Status
• Disconnection Details
• MobileAP
• MobileAP Paperless
• Payment Confirmation
• Payment Options
• Rate Inquiry
• Reconnection Requirements and Process
• Refund Requirements and Process
• Schedule of Pay Plan/PA
• Scheduled Power Interruption Details
• Senior Citizen Application
• Termination of Account Requirements and Process
• Unscheduled Power Interruption Details
• Vat Details Concern
• Wattage Rate Info
• Lifeline Subsidy
• Request Status

Types of Complaints

• Payment Complaint
• Bill Delivery
• Disconnection
• Erroneous Consumption
• Personnel Behavior
• Violation of Contract Report
• Damaged Pole
• Power Quality
• Streetlight Fixtures - Child Case
• Damaged Power Line
• Streetlight Fixtures - Mother Case
• Damaged Service Wire
• Pilferage
• Delayed Reconnection
• No Power

Types of Requests

• Bill Related
• Collection Related Request
• Customer Information Update
• Follow Up of Application
• Meter Related
• Meter Reading
• Refund
• Request for Re-Schedule
• Pole Related
• Vegetation Control - Child Case
• Vegetation Control - Mother Case
• Field Survey for Cost Estimates
• Meter Removal
• Reconnection of Inactive Account
• Removal or Termination of Unmetered Services
• Unmetered Service Installation
• Power Meter Installation Case
• Ebill Text Unenrollment
• Ebill Text Enrollment