Customers' Point of Contact

Apply for new electrical connection

Refund

• Refund Types/Requirements

Different Bill Charges

• Understanding Your Electricity Bill: A Breakdown of Charges

Power Industry 101

• Understanding the Power Industry: Generation, Transmission, and Distribution

MobileAP

Change/update existing account information

Reconnect a service

Erroneous Payment

• Unposted/Misposting/Late Posting

Cases for meter replacement

• Requirements

Discounts